For companies struggling to leverage customer feedback because it is not properly data-tracked, facing inconsistent service quality due to reliance on individual skills, or experiencing fluctuating workloads that make staffing difficult, we offer a new solution.
Outsource your support center operations to THT.
T-CALL
Features
We utilize a cloud-based knowledge database powered by the T-ASC framework to provide standardized responses that do not rely on individual skills. Our call center is equipped with state-of-the-art infrastructure.
Leverages the T-ASC Framework
We operate BCP-ready call centers at tow locations: Tokyo and Sado City. By outsourcing your call center operations to us, you can significantly reduce the burden and risk associated with recruitment, training, and knowledge database management.
Dual-Site Call Center Operations
Our team, with extensive experience, handles a wide range of services under full expert supervision, including outbound calls (follow-ups, new client acquisition, event invitations, appointment setting, etc.), back-office operations, data entry and analysis, as well as reception and customer support.
Expert-Supervised Operations
Mindset Change and New Challenges
Showroom / Product Development / Product Testing
Monitoring, Operations and Maintenance by the Assistant Support Center
Call Center Outsourcing
